FAQ

Who is Somnium World? 

Somnium World is a Canadian manufacturing company based in Burlington Ontario, with a mission to combat a variety of sleeping disorders and irregular routines. The name Somnium is the Latin translation of dream, and our innovative sleep products help you have the best sleep possible!

What makes Somnium World different from our competitors? 

1) Innovation - our contemporary products are designed to provide you with the best sleep possible. The flawless combination of technology and old fashioned sleep aids will change your sleep routine forever. 

2) Quality - starting with the highest quality materials and production process, our team of engineers and manufactures have combined our scientific research into products that finally give you a solution to your sleep problems.

3) Level of Service - being a Canadian company, we understand the importance of a high level of service for our valued customers. Through our Email, Chat, or Social Media Channels we respond to 90% of inquiries within 24 hours, and 100% within 72 hours. We offer 100% money back guarantee on any products that are returned within 14 days of receiving the product.  

Do you have a store that I can visit? 

Somnium World is in partnership with AZX Sport located at 5155 Fairview Street in Burlington. Our manufacturing, branding, and logistics is all completed in house in our facility, however our store front is completely E-Commerce based. We operate solely online to reduce overhead and this is what allows us to offer you competitive pricing while maintaining the highest quality standards. 

What is your return policy? 

We offer a 14-day money back guarantee. 

What to look for in an alarm clock? 

• Amount of light—The optimal light level for a dawn simulator is 10000 Lux. This refers to how much light gets to the eye: the higher the number, the more light reaches the eye.
• Color temperature—The average color temperature of dawn simulators ranges between 4000 and 6500 Kelvins. To match the sun’s approximate color temperature, consider buying a sunrise clock that is around 5600K.
• Distance from light—To get the best results from your wake-up light, you’ll want to place it near your bed on a nightstand or table at pillow-level.
• Flicker-free lights—When shopping around for a sunrise clock, look for one that doesn’t flicker. Lights that have a noticeable flicker can be problematic for individuals with photosensitive epilepsy and can cause vertigo, tinnitus, migraines, and dizziness. Even those who haven’t been diagnosed with epilepsy in the past can be affected by flickering artificial light and experience seizures or dizziness.